Frequently Asked Questions

Im not sure what service I need, how do i decide?

We understand that reaching out can feel overwhelming, especially if you're unsure which type of care is right for you. Our team is here to make that first step as easy as possible. Simply call us at 513-321-1753, and one of our experienced mental health professionals will listen to how you've been feeling and guide you toward the services that may best meet your needs. You don't have to have it all figured out — we're here to help you find the right path forward.

Are any services coverd by INSURANCE?

Yes, our personalize transcranial magnetic stimulation therapy (PrTMS) may be covered by your insurance provider! For detailed information on insurance coverage for PrTMS please click here.

At this time, ketamine infusion therapy, psychotherapy, and medication management are out-of-network services. This means patients are responsible for payment at the time of treatment. However, you may be able to recover some costs by submitting claims to your insurance company for reimbursement. We offer competitive pricing for all our services to help reduce cost barriers, and our staff is always happy to guide you through the reimbursement process.

How do I book an Appointment?

Simply call our office at 513-321-1753 to make an appointment. Our office is typically open Monday through Friday 9am to 5pm. If we are on the other line just leave a message with your name and contact number and we will get right back with you.

Do I need a referral to make an appointment?

No, a referral is not necessary to book an appointment.

Is ketamine infusion therapy safe?

When administered in a controlled, clinical setting by trained medical professionals, ketamine therapy is considered safe for most patients. At The Anderson Clinic, all ketamine infusions are overseen by experienced providers who closely monitor your response throughout the treatment. Before beginning therapy, a comprehensive evaluation is completed to ensure ketamine is an appropriate option for you. While all medical treatments carry some risk of side effects, we prioritize your safety at every step and are happy to answer any questions or concerns you may have before or during the process.